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ICT Helpdesk

The ICT helpdesk for schools  provides first level support for all schools about hardware and software issues. All teachers and administrators in New Zealand registered schools can use the Ministry’s ICT Helpdesk. It also supports users of Student Management Systems (SMS), Learning Management Systems (LMS), and Student Transfer Systems (SRT).

Contact the ICT helpdesk

  • Call 0800 CALL ICT (0800 225 542) between 7:00 am–7:00 pm, Monday to Friday, excluding public holidays.

Visit the Digital technology  section of the Ministry of Education's website for more information, news, and updates about Ministry-funded programmes including: