The N4L Managed Network
The Government established N4L as a Crown-owned company to develop and operate a managed network for schools. The Managed Network provides all schools with Government funded access to reliable, fast, safe internet connections with uncapped data.
Extending the Managed Network
N4L is extending the Managed Network into classrooms across Aotearoa, so they can help monitor, maintain, and manage your school’s internet connection every step of the way. The extended network will provide fast and reliable wifi connection throughout your school.
Extending the Managed Network is part of the nationwide School Network Upgrade that delivers the Ministry of Education’s Te Mana Tūhono programme – providing long-term IT support.
School Network Upgrade
N4L deliver the Ministry of Education’s Te Mana Tūhono programme, which provides long-term IT support to schools. Once your school has opted-in to Te Mana Tūhono, N4L will complete your School Network Upgrade.
N4L will contact your school about the Te Mana Tūhono programme 2-3 months before your network equipment expires, which is on your 5-year SNUP/WSNUP anniversary.
More information »
- School Network Upgrade journey – a step-by-step diagram of the upgrade process
- N4L support hub – includes a link to FAQs about the SNUP phases
- Te Mana Tūhono – the Ministry of Education provides information about this programme, with downloadable PDFs giving more detailed information
Contact Network for Learning (N4L)
- 0800 LEARNING (532 764)
- N4L contact details
- Support Hub
Ministry of Education support
Education Service Desk (provides sector application support, e.g. for e-asTTle)
- Phone: 0800 422 599
- Email: [email protected]
ICT Helpdesk (support for desktop application, warranty, and licensing)
- Phone: 0800 CALLICT (0800 225 542) or 09 356 3167
- Email: [email protected]
- Web: ICT helpdesk
For all other ICT queries and support, schools should use their existing support channels.
